Author: Liam Davitt

(Photo by Rachael Spiegel) Pop quiz. It’s the COVID-19 pandemic. You’re a councilperson or a mayor of a small U.S. city or town. Federal, state and local agencies are issuing a storm of new policies and information. Your constituents want answers about safety and their livelihoods. What do you do? Ryan Spiegel has been there. … Read More

Your business is about to reopen after the COVID-19 lockdown. You have a lot of process and details to handle to reopen. However, your customers, staff and other stakeholders have to trust your plans if they are going to show up. So, what can you say? Here are five principles to get you started: ONE: … Read More